Privacy Policy

Last Updated: December, 01 2025

Rapid Tap, Inc. (“Rapid Tap,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use our websites, applications, APIs, software, point-of-sale integrations, messaging services, and related products or services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

Visitors to our websites
Merchants and business customers
End users and consumers interacting with Rapid Tap payments
SMS/text message recipients
API and platform users
Customer support communications

This Policy does not apply to third-party websites, wallets, or services that integrate with Rapid Tap but operate independently.

2. Information We Collect

A. Information You Provide Directly

We may collect information you provide, including:

Identity Information: Name, business name, username
Contact Information: Email address, phone number, mailing address
Business Information: Business licenses, entity details, ownership information
Account Credentials: Login identifiers, authentication tokens
Payment & Transaction Information: Transaction references, amounts, timestamps (not private keys)
Customer Support Communications: Emails, chats, phone calls, SMS messages
Compliance Information: KYC/KYB documentation, government-issued identification where required by law

B. Information Collected Automatically

When you interact with the Services, we may automatically collect:

IP address
Device identifiers
Browser type and operating system
Log data and usage analytics
Cookies and similar tracking technologies

C. Blockchain-Related Data

Rapid Tap facilitates blockchain-based transactions. Public blockchain networks may record transaction data (e.g., wallet addresses, transaction hashes, timestamps). We do not control public blockchains, and such data may be publicly visible.

Rapid Tap does not collect or store private keys or recovery phrases.

3. SMS / Text Messaging Communications

A. SMS Program Overview

Rapid Tap may send SMS or MMS messages for purposes including:

Transaction notifications
Security alerts
Account updates
Customer support communications
Service-related announcements

B. Consent

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Rapid Tap. Message frequency may vary.

Consent is not a condition of purchase.

C. Opt-Out & Help

Opt-Out: Reply STOP to any message to unsubscribe
Help: Reply HELP for assistance

Standard message and data rates may apply.

D. Carrier & Compliance Disclosure

Rapid Tap complies with applicable SMS regulations, including the Telephone Consumer Protection Act (TCPA) and carrier policies (e.g., SHAFT content standards).

Mobile carriers are not liable for delayed or undelivered messages.

E. SMS Data Usage

Phone numbers and SMS content are used solely for authorized communications and are not sold to third parties. Rapid Tap does not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes. SMS data may be shared with trusted messaging vendors strictly to deliver messages.

4. How We Use Information

We use collected information to:

Provide and operate the Services
Facilitate payments and settlements
Verify identity and comply with legal obligations
Communicate with users (including SMS)
Prevent fraud and abuse
Improve platform performance and security
Enforce terms and policies
Meet regulatory, audit, and reporting requirements

5. Legal Bases for Processing

Where applicable, we process personal data based on:

User consent
Contractual necessity
Legal and regulatory obligations
Legitimate business interests
Protection against fraud and security threats

6. Information Sharing & Disclosure

We may share information with:

A. Service Providers

Third-party vendors who perform services on our behalf (e.g., hosting, SMS delivery, analytics, KYC providers).

B. Compliance & Legal Authorities

Government agencies, regulators, or law enforcement when required by law or to protect rights, safety, and compliance obligations.

C. Business Transfers

In connection with mergers, acquisitions, financing, or asset sales.

D. With Consent

When you explicitly authorize us to share information.

We do not sell personal information.

7. Data Retention

We retain personal data only as long as necessary to:

Provide Services
Comply with legal and regulatory requirements
Resolve disputes
Enforce agreements

Retention periods vary depending on data type and legal obligations.

8. Security Measures

Rapid Tap employs industry-standard security safeguards, including:

Encryption at rest and in transit
Role-based access controls
Secure key management practices
Monitoring and logging
Regular security reviews

Despite these measures, no system is completely secure.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion (subject to legal obligations)
Restrict or object to processing
Withdraw consent (including SMS)

Requests may be submitted using the contact details below.

10. Children’s Privacy

Rapid Tap Services are not intended for individuals under 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be processed in the United States or other jurisdictions where our service providers operate. We take steps to ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Policy.

13. Contact Information

For privacy inquiries, SMS questions, or data requests, contact:

Rapid Tap, Inc.
Email: privacy@rapidtap.com
Support: support@rapidtap.com